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Mystery Shopping
Serendipityremix works closely with our clients to compile and finalise their mystery shopper campaign. The campaign is specifically created to the client’s business requirements.
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We design the campaign and surveys;
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We recruit and train the mystery shoppers;
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Mystery shoppers complete their allocated surveys online;
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We analysis the data received from the online surveys
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We compile the reports, making observations and suggestions; and
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Assist the clients in addressing the issues raised.
We assist both landlords and retailers in all categories.
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