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Mystery Shopping

Serendipityremix works closely with our clients to compile and finalise their mystery shopper campaign.  The campaign is specifically created to the client’s business requirements.

  • We design the campaign and surveys;

  • We recruit and train the mystery shoppers;

  • Mystery shoppers complete their allocated surveys online;

  • We analysis the data received from the online surveys

  • We compile the reports, making observations and suggestions; and

  • Assist the clients in addressing the issues raised.



We assist both landlords and retailers in all categories.

online surveys
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